Frequently Asked Questions About The Bulgarian Vignette | Vignettebulgaria.com
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Frequently Asked Questions

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General Questions

Do i need a vignette?

Yes, if you drive in Bulgaria you will always need an e vignette.

Which vehicle categories apply?

A vignette is required for vehicle with a maximum permissible gross weight of 3.5 tonnes.

Do i need to have a print out in my car?

It’s not required to carry a printed version in your car. Access to the registration proof in PDF is enough.

Can I buy a vignette for a past date?

You cannot unfortunately. You will always need a vignette before you enter Bulgaria.

I drove to Bulgaria without a vignette, what now?

If you haven’t been stopped by the local police you will get a fine by post. We advise you to pay it within the stated time frame.

Can I change my license plate number?

You can never change the license plate once a vignette has been activated. If you made a mistake you will need to buy a new one.

When will I receive the vignette?

If you order between 06:00 – 23:00 CET you will have the vignette within minutes. If you order after 23:00 you will get the vignette the next day around 06:00.

Will you sent the vignette by post?

No, the vignette will only be send by email.

Payment Questions

Can I cancel my order?

You can only cancel an order when a vignette is not registered.

How can I pay?

Using our portal you can pay with all major payment options such as Creditcard, Paypal, Apple pay and dozens of local payment options.

I accidentally bought two vignettes, what now?

Please contact us as soon as possible via support@vignettebulgaria.com. Please mention your order ID and license plate in the email.

Can I get a VAT invoice?

Contact us at support@vignettebulgaria.com for this. We will need your company name, address details and VAT number to issue a VAT invoice.

Why have I been charged VAT?

Under Bulgarian legislation e vignettes are not exempt for the EU reverse TAX rules. This means that Bulgarian tax is always charged on the vignette.
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Frequently Asked Questions About The Bulgarian Vignette | Vignettebulgaria.com
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