Frequently Asked Questions
Yes, if you drive in Bulgaria you will always need an e vignette.
A vignette is required for vehicle with a maximum permissible gross weight of 3.5 tonnes.
It’s not required to carry a printed version in your car. Access to the registration proof in PDF is enough.
You cannot unfortunately. You will always need a vignette before you enter Bulgaria.
If you haven’t been stopped by the local police you will get a fine by post. We advise you to pay it within the stated time frame.
You can never change the license plate once a vignette has been activated. If you made a mistake you will need to buy a new one.
If you order between 06:00 – 22:00 CET you will have the vignette within minutes. If you order after 22:00 you will get the vignette the next day around 06:00.
No, the vignette will only be send by email.
You can only cancel an order when a vignette is not registered.
Using our portal you can pay with all major payment options such as Creditcard, Paypal, Apple pay and dozens of local payment options.
Please contact us as soon as possible via firstname.lastname@example.org. Please mention your order ID and license plate in the email.
Contact us at email@example.com for this. We will need your company name, address details and VAT number to issue a VAT invoice.
Under Bulgarian legislation e vignettes are not exempt for the EU reverse TAX rules. This means that Bulgarian tax is always charged on the vignette.